Never miss a customer message again.
ChatResolva answers your customers instantly on WhatsApp and your website — with AI trained on your own content, and your team one tap away.
A message arrives on any channel…
Press play and watch a real conversation.
Three industries, the exact flows the bot runs today. Step through, or hit play.
The engine that answers in seconds — and keeps your bill at zero.
Three things happen behind every chat: the AI already knows your business, a real person is routed in the moment one is needed, and the whole thing is built to cost you nothing on WhatsApp.
Your content goes in…
It already knows your business.
You upload your menu, prices, services and FAQs once. The AI reads and understands them — so when a customer asks, it answers in your words, with your facts, not a generic guess.
- Upload once — menu, prices, services, FAQs.
- The assistant understands it and answers from your content.
- Not sure? It hands the chat to a human instead of guessing.
Checking who's on shift…
A real person — exactly when one is needed.
Set shifts and duty hours for your team. When a chat needs a human, ChatResolva routes it to whoever is actually on duty, skipping anyone off-shift or busy — so no customer is left waiting at an empty desk.
- Knows who's on shift, who's busy, who's free.
- Routes the handoff to an available agent automatically.
- Nobody on right now? The AI keeps the customer looked after.
We keep your WhatsApp bill at zero.
WhatsApp only charges for certain messages. ChatResolva is built to answer inside WhatsApp's free 24-hour service window, and to alert your team inside ChatResolva itself — never through a paid WhatsApp message. For most businesses, that means conversations keep flowing while the WhatsApp bill stays at zero.
*Replies are free while within WhatsApp's 24-hour customer-service window and your account stays within Meta's limits. Messages sent outside that window, or beyond those limits, are billed by WhatsApp at its standard rates. ChatResolva is designed to keep you inside the free window wherever possible — it works within Meta's pricing, it doesn't change it.
Every chat, every channel, one screen for your team.
One place for every conversation, answered the way your business would.
Everything below is live in the product today — nothing here is a promise for later.
One shared inbox
WhatsApp and your website chat land together, so nothing gets lost between apps.
AI trained on your content
It answers from the products, prices and FAQs you give it — and when it doesn't know, it hands the chat to your team instead of guessing.
Replies in Urdu, Roman Urdu and English
Your customers write how they actually write — Urdu script, Roman Urdu or English — and the reply comes back in the same one.
Order & book in chat
Guide customers through a menu or catalogue and take the order — including a delivery location — without leaving WhatsApp.
Your team, in the loop
Assign chats by duty and shift, hand off from AI to a person smoothly, and get a reminder so an open conversation is never forgotten.
Private to your business
Your conversations, customers and settings are isolated to you, with your own portal, full history and backups.
Every channel — WhatsApp and your website widget — lands in one shared inbox, and each person sees exactly what their role should.
Fast replies, without a surprise WhatsApp bill.
WhatsApp charges for some messages and not others. ChatResolva is built to stay on the right side of that line and to respect your team's hours — so you pay for what matters and nothing you didn't need.
Replies inside the free window
Answering a customer who just messaged you is free on WhatsApp. ChatResolva works within that window by design.
Never pings an off-duty agent
Duty and shift rules mean a chat only goes to someone who's actually on — and online/offline is respected, not ignored.
You choose the mode
Fully automated, fully human, or a hybrid where AI handles first contact and your team steps in. Per business, your call.
Live in five steps — and we help with each one.
Tell us your business
What you sell and how customers reach you today.
Connect channels
WhatsApp (official number or QR) and the website widget.
Add your content
Products, prices and FAQs, so the assistant answers as you.
Add your team
Invite agents and set duty hours and who handles what.
Choose a mode & go live
Automated, human, or hybrid — and you're on.
Built for businesses whose customers message first.
Reply from your phone, wherever you are.
Your team uses ChatResolva on mobile with the same login as the desktop dashboard — new-message push notifications, assignments, and full chat history in their pocket.
Get the mobile app
Your team replies on the go, then connects the app to your ChatResolva account — the same login as the desktop dashboard, with a push notification on every new message.
The app that powers ChatResolva on mobile is the open-source Chatwoot app. Install it, then point it at your ChatResolva account using the steps below. Prefer a home-screen icon that reads “ChatResolva”? Use the browser install further down instead.
Use ChatResolva on your phone
Or install from your browser
No app store needed — and it stays fully ChatResolva-branded on the home screen.
📱 iPhone
- Open chatresolva.com in Safari
- Tap Share
- Tap Add to Home Screen
🤖 Android
- Open chatresolva.com in Chrome
- Tap the ⋮ menu
- Tap Install app
Straight answers.
Do I need the official WhatsApp Business API?
No. You can connect an existing WhatsApp number by scanning a QR code, or set up the official WhatsApp Business number — we'll advise which fits you.
How does the AI stay accurate for my business?
It answers only from the content you give it — your services, prices and FAQs — not generic information. If it isn't confident, it hands the conversation to your team rather than guessing.
Does it work in Urdu?
Yes — Urdu script and Roman Urdu, as well as English. Those are the three it handles, and it replies in whichever of them the customer used.
Can my team reply from their phones?
Yes. Agents reply from a mobile app or the desktop dashboard with the same account, and get push notifications for new messages.
Will it run up a big WhatsApp bill?
It's built to answer within WhatsApp's free service window and to follow your duty rules, so you're not paying for messages you didn't need.
Is my data private?
Yes. Each business's conversations, customers and settings are isolated and private to that business, with backups.
What does it cost?
We quote per business, based on your channels, team size and how much AI you use. Tell us about your needs and we'll send a quote.
Tell us about your business.
Share a few details and our team sends you a tailored quote. No obligation.